Eeek! Don’t panic! We can get rid of rats and mice!

Get in touch to make sure your family or business is protected from those crafty rodents.

Our rat and mice exterminators know what they’re doing.

Get results fast and discreetly

Any home or business can face a rat problem. At Bug King, we understand that finding rats in your home or business can be very distressing. For hotels, motels, B&Bs and businesses which serve or handle food, a rat infestation can have major health and safety implications.  Rodents can spread diseases, contaminate food and lead to business closure or fines.

Rats can present a serious fire risk to your property by gnawing through cables wherever they find them. They can also damage insulation, chew through floor joists, pipes, doors, floorboards. Rats will also shred nearly anything for their nests, from paper to linen and plastic.

You call a rat exterminator because you want results and you want them fast. So, give the team at Bug King a call on 0800 546454 to schedule our rodent eradication services today.

Signs of rats

Hear scurrying noises in the middle of the night? Yes, it’s most probably rats. If the noise is at dusk or just before first light, it’s probably birds. Interestingly, you’ll never get rats and birds living in the ceiling space at the same time.

If you have come across signs of rats like rat droppings, chewed food or nesting materials such as chewed packaging or wires etc, an unpleasant urine smell or you’ve spotted the little blighters scurrying around close to walls and vertical surfaces, our expert rat treatments are the quickest and most effective way to get rid of rats from your home or business.

Rodents can make a visit at any time of the year, but autumn and winter is the time when mice and rats look for new supplies of food and to seek shelter from the colder weather. Despite there being no food or water in your roof, rats will move in there, because it’s a nice warm, dry, predator free place for a nest.

How to get rid of rats?

Rat and mouse control is one of the most common enquiries we get. People call us because they want an exterminator who’ll turn up and do the business: get rid of rats and mice

We know how to get rid of rats. People call us because we will efficiently

  • identify the source and the extent of the rat infestation
  • recommend and implement targeted eradication treatment and rodent proofing solutions
  • safely and discreetly get rid of rats and mice from your home or business.

Info on what our exterminators do to get rid of rats and mice


$253.00 includes a rat bait station, or 5 x mouse bait stations (if required).

If the infestation is severe, we may recommend a 7-day follow-up visit.

$215.00 7-day follow-up visit

We guarantee to exterminate all rat/mouse nests on your property.

What we do

The most successful solution for how to get rid of rats is a baiting strategy. If set up correctly, this overcomes all the natural rodent behaviours that make other rat and mouse control methods less successful.

Our technician will complete a thorough inspection of your home, looking for potential access points, evidence of rodent activity and food sources that attract rats and mice.

Baits are secured in areas where there is evidence of activity. The baits are secured using wire and/or in lockable bait stations if accessible by children or pets. This also allows us to monitor the level of rodent activity if a return visit is required.

Will the rodents die in the wall/ceiling, etc?

There is a 1 in 20 (5%) chance that a rodent may die in an inaccessible area of the home. You will usually notice this aa an unpleasant odour. If this happens we have odour bags available that will absorb the smell while the rodent dries out.

Our technicians will also offer advice on eliminating food sources that attract rodents as well as what the likely access points are into your home and how to seal them. Usually it’s a simple matter of trimming trees.

Need help with how to get rid of rats and mice? Give the team a call for advice or to make a booking. Phone Bug King on 0800 546454.

Preparation and aftercare

No preparation or aftercare is required for rodent treatments.


We make the security of our bait placements a high priority. If children or pets have potential access the bait, we will secure it in a high-quality lockable bait station. If bait is placed in inaccessible areas, we will wire it in place to ensure that rodents can’t drag it to new locations.

All bait we use contains Bitrex™. This makes the bait very bitter to the taste, discouraging eating.

If bait is accidentally consumed, an injection of Vitamin K1 will overcome any poisoning effects. The bait is not fast acting, you will have days rather than hours to react to any bait accidentally consumed.

What happens if my cat/dog eats a rodent that’s been poisoned?

Nothing. The risk of secondary poisoning is practically non-existent. The potency of the bait has been lost by the time poisoning effect on the rodent is noticeable.


It’s always good to take someone else’s word for it!  Read what our customers have said about us following a successful pest removal. We can also arrange for you to speak directly to someone who has used our services, as we appreciate that you need to be absolutely certain about how our pest control works before you ask us into your home. 

Kate Gooch
Kate Gooch
November 27, 2022.
Excellent service and after care to ensure I was a very happy customer with no ants!
Richenda Oh
Richenda Oh
November 16, 2022.
Use this guy! He is good, was down to earth, upfront and easily and quickly told us which rodents we had where and how to get rid of them.
Rebecca Yeng Tung
Rebecca Yeng Tung
October 30, 2022.
So this is my second time using Bug King, I had used them last year, since then we have bought a new home and the previous owners had a dog so naturally how new home had fleas which was biting my young children at night. Just like my 5 star experience before we go the same 5 star treatment second time around. Mo was once again earlier than expected which was great he did what he had to and went over and beyond what we expected. Yvette in the office was a breeze to work with. My kids have not been bitten since so I am one happy mum with happy kids! I didn't expect anything less from Bug King and as long as the awesome service doesn't change I will always be a loyal customer if I do anything done at my house they will always be my first point of contact! Thanks again Mo and Yvette best in business!
Tas Matiatos
Tas Matiatos
August 23, 2022.
Thank you to the team at Bugking. Perfect result, the insect problem has gone! Friendly staff and very professional. Highly recommend.
Grace Vujnovich
Grace Vujnovich
August 17, 2022.
Great experience working with the Bug King team. Mark was professional and friendly and haven't seen an ant since :)
Mark Leslie
Mark Leslie
May 11, 2022.
We've just had our final inspection completed, and have been thoroughly impressed by Bug King's responsiveness and service. Mo was a pleasure to deal with! Thank you Bug King for all your assistance, and putting our minds at ease!
Ross Bymolt
Ross Bymolt
April 14, 2022.
The previous tenants had 3 pets who clearly had thousands of their own pets! After 9 flea bombs, we admitted defeat and I called Mark who was able to accommodate us the next day which was amazing. He explained the flea life cycle and why the bombs weren't working, and why his solution would. Half an hour later the house was treated, and so far so good! I definitely recommend Bug King for a top notch, professional service.