Achieve peace of mind that your family is protected from rats and mice.

Our tailored rodent control solution will exterminate rats and mice in your home and minimise the risk of them returning.

Info on how to get rid of rats


$253.00 includes a rat bait station or 5 x mouse bait stations if required.

If the infestation is severe, we may recommend a 7-day follow-up visit.

$215.00 7-day follow-up visit

We guarantee to exterminate existing rat/mouse nests on your property.

More about Rodents

Rat and mouse control is one of the most common enquiries we get year-round. 

Some of the most common questions we get asked are:

I’m hearing noises in the roof. Is it rats?

If you’re hearing the noise in the middle of the night, it’s probably rats. If the noise is at dusk or just before first light, it’s likely birds. Interestingly, you’ll never get rats and birds living in the ceiling space at the same time.

Why are rats living in my roof?

As there’s no food or water in your roof, so there’s only one reason they’re up there. It’s a nice warm, dry, predator free place for a nest.

Is it true that they chew water pipes looking for water?

Yes and no. Rats will chew pipes and wires (and pretty much anything) but it’s not because they’re looking for water. It’s natural behavior. Rodents teeth continually grow, and they need to constantly chew to keep them at a manageable length.

What happens if a rodent dies in the wall or ceiling, etc?

There is a 1 in 20 (5%) chance that a rodent may die in an inaccessible area of the home. You will usually notice this as an unpleasant odour. If this happens, we have odour bags available that will absorb the smell while the rodent dries out.

Do those ultrasonic things you plug in the wall work?

No. Without getting too technical, the ability for any animals to quickly adapt to repeated stimuli is well known.

What this means is that you may get some temporary relief from the problem but before you know it, rats and mice are going only going to treat these products as soothing background music. Something that provides an assurance that everything’s OK as they go about their daily tasks.

If these products worked then we’d be using them. We know how to get rid of rats. These gizmos don’t work, so we don’t use them.

What happens if my cat/dog eats a rodent that’s been poisoned?

Nothing. The risk of secondary poisoning is practically non-existent. The potency of the bait has been lost by the time poisoning effect on the rodent is noticeable.

What we do

The most successful solution for how to get rid of rats is a baiting strategy. If set up correctly, this overcomes all the natural rodent behaviours that make other rat and mouse control methods less successful.

Our technician will complete a thorough inspection of your home, looking for potential access points, evidence of rodent activity and food sources that attract rats and mice.

Baits are secured in areas where there is evidence of activity. The baits are secured using wire and/or in lockable bait stations if accessible by children or pets. This also allows us to monitor the level of rodent activity if a return visit is required.

Will the rodents die in the wall/ceiling, etc?

There is a 1 in 20 (5%) chance that a rodent may die in an inaccessible area of the home. You will usually notice this aa an unpleasant odour. If this happens we have odour bags available that will absorb the smell while the rodent dries out.

Our technicians will also offer advice on eliminating food sources that attract rodents as well as what the likely access points are into your home and how to seal them. Usually it’s a simple matter of trimming trees.

Need help with how to get rid of rats and mice? Give the team a call for advice or to make a booking. Phone Bug King on 0800 546454.

Preparation & Aftercare

No preparation or aftercare is required for rodent treatments.


We make the security of our bait placements a high priority. If children or pets have potential access the bait, we will secure it in a high-quality lockable bait station. If bait is placed in inaccessible areas, we will wire it in place to ensure that rodents can’t drag it to new locations.

All bait we use contains Bitrex™. This makes the bait very bitter to the taste, discouraging eating.

If bait is accidentally consumed, an injection of Vitamin K1 will overcome any poisoning effects. The bait is not fast acting, you will have days rather than hours to react to any bait accidentally consumed.


It’s always good to take someone else’s word for it!  Read what our customers have said about us following a successful pest removal. We can also arrange for you to speak directly to someone who has used our services, as we appreciate that you need to be absolutely certain about how our pest control works before you ask us into your home. 

Kate Gooch
Kate Gooch
November 27, 2022.
Excellent service and after care to ensure I was a very happy customer with no ants!
Richenda Oh
Richenda Oh
November 16, 2022.
Use this guy! He is good, was down to earth, upfront and easily and quickly told us which rodents we had where and how to get rid of them.
Rebecca Yeng Tung
Rebecca Yeng Tung
October 30, 2022.
So this is my second time using Bug King, I had used them last year, since then we have bought a new home and the previous owners had a dog so naturally how new home had fleas which was biting my young children at night. Just like my 5 star experience before we go the same 5 star treatment second time around. Mo was once again earlier than expected which was great he did what he had to and went over and beyond what we expected. Yvette in the office was a breeze to work with. My kids have not been bitten since so I am one happy mum with happy kids! I didn't expect anything less from Bug King and as long as the awesome service doesn't change I will always be a loyal customer if I do anything done at my house they will always be my first point of contact! Thanks again Mo and Yvette best in business!
Tas Matiatos
Tas Matiatos
August 23, 2022.
Thank you to the team at Bugking. Perfect result, the insect problem has gone! Friendly staff and very professional. Highly recommend.
Grace Vujnovich
Grace Vujnovich
August 17, 2022.
Great experience working with the Bug King team. Mark was professional and friendly and haven't seen an ant since :)
Mark Leslie
Mark Leslie
May 11, 2022.
We've just had our final inspection completed, and have been thoroughly impressed by Bug King's responsiveness and service. Mo was a pleasure to deal with! Thank you Bug King for all your assistance, and putting our minds at ease!
Ross Bymolt
Ross Bymolt
April 14, 2022.
The previous tenants had 3 pets who clearly had thousands of their own pets! After 9 flea bombs, we admitted defeat and I called Mark who was able to accommodate us the next day which was amazing. He explained the flea life cycle and why the bombs weren't working, and why his solution would. Half an hour later the house was treated, and so far so good! I definitely recommend Bug King for a top notch, professional service.